Privacy Policy
SFS Privacy Policy
Effective Date: June 13, 2023
Introduction
SFS (“we” or “us”) is a global directory service connecting individuals seeking companionship with independent escorts (“Members”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and your choices regarding your data.
Information We Collect
We collect two types of information:
- Public Information: This information is available to the public on our platform and may include: Member names, profiles (including brief descriptions, photos, and rates), and contact details (city, country, and preferred communication channels). You provide this information during registration and can edit it within your profile settings.
- Private Information: This information is not publicly visible and may include: Your real name, address, phone number, email address, payment information (if applicable), and any communications you have with SFS or Members. We collect this information during registration, through customer support interactions, and when you use certain features of our platform.
How We Use Your Information
We use your information to:
- Provide and improve our services: We use Public Information to connect you with Members who meet your criteria and to personalize your experience on our platform. We use Private Information to process payments, respond to your inquiries, and send you important platform updates.
- Marketing and advertising: We may use Public Information for targeted advertising and marketing campaigns, but we will never sell or share your Private Information with third-party advertisers or marketers without your consent.
- Safety and security: We use information to investigate suspicious activity, prevent fraud, and comply with legal requirements.
Data Sharing and Third-Party Services
We may share your information with third-party service providers who assist us in operating our platform, such as payment processors, data storage providers, and customer support software providers. These providers are only authorized to use your information as necessary to provide services to SFS. We will not disclose your Private Information to any other third party without your consent, except:
- To comply with the law or respond to legal process: We may disclose your information if we are required to do so by law or to comply with a court order or other legal process.
- To protect the rights of SFS and others: We may disclose your information if we believe it is necessary to protect the rights, property, or safety of SFS, our Members, or others.
Your Choices
You have the following choices regarding your information:
- Access and update your information: You can access and update your Public Information within your profile settings. You can also contact us to request access to or correction of your Private Information.
- Delete your information: You can request to delete your SFS account and all associated information by contacting us.
- Marketing and advertising choices: You can opt out of receiving marketing and advertising emails from us. You can also manage your cookie preferences through your browser settings.
Data Security and Retention
We take reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We also retain your information for as long as necessary to provide you with our services and to comply with legal obligations.
International Transfers
Your information may be transferred to and processed in countries other than your own, which may have different data protection laws. By using our platform, you consent to the transfer of your information to these countries.
Refund Policy
At SFS, we strive to provide the best possible service and keep our users satisfied. To achieve this, we offer a limited refund policy outlined below:
Eligibility:
- Users may request a refund within 72 hours of their purchase.
- Refunds will only be granted for valid reasons, including:
- Fraudulent or unauthorized purchases: Please provide clear evidence demonstrating the transaction was not made by you or with your consent.
- Technical issues: If the purchase process experienced malfunction due to technical problems on our end, a refund will be issued.
- Other reasons deemed appropriate by SFS: In some specific cases, we may consider exceptions beyond the listed reasons.
Limitations:
- Cryptocurrency purchases: Due to the irreversible nature of cryptocurrency transactions, refunds for purchases made with cryptocurrency will only be issued in FIAT currency, via bank transfer.
- Exclusions: Any purchases used or accessed after the 72-hour window are ineligible for refunds.
How to request a refund:
To request a refund, please contact us at [our contact information] and provide the following information:
- Your order number or identifier
- The reason for your refund request
- Any supporting evidence (e.g., screenshots, transaction confirmations)
We will review your request and respond within one business day with a decision.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you by email or through our platform. You are advised to review this Privacy Policy periodically for any changes.
Modified SFS Privacy Policy with GDPR and CCPA Compliance
Effective Date: December 15, 2023
Introduction
SFS (“we” or “us”) understands the importance of safeguarding your privacy and is committed to complying with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines the types of information we collect, how we use it, your choices regarding your data, and the legal bases for our processing activities.
Information We Collect and Legal Bases
We collect two categories of information, each with specific legal bases for processing:
- Public Information: This information is publicly visible on our platform and may include: Member names, profiles (including brief descriptions, photos, and rates), and contact details (city, country, and preferred communication channels). Legal basis: Legitimate interest in providing and improving our services, with appropriate safeguards in place to protect your privacy. You control this information through your profile settings.
- Private Information: This information is not publicly visible and may include: Your real name, address, phone number, email address, payment information (if applicable), and any communications you have with SFS or Members. Legal bases: Consent for optional data collection (e.g., phone number), contractual necessity for fulfilling service obligations (e.g., payment processing), legal obligation to comply with reporting or security requirements. We only collect this information with your consent or for a specific legitimate purpose.
Your Choices and Data Subject Rights (GDPR):
Under the GDPR, you have several rights regarding your data:
- Access: You have the right to request access to your personal information.
- Rectification: You have the right to request correction of inaccurate personal information.
- Erasure: You have the right to request deletion of your personal information in certain circumstances.
- Restriction of Processing: You have the right to request restriction of processing of your personal information in certain circumstances.
- Portability: You have the right to receive your personal information in a portable format.
- Objection: You have the right to object to the processing of your personal information based on legitimate grounds.
- Automated Decision-Making: You have the right not to be subject to automated decision-making with legal or significant effects on you.
CCPA Consumer Rights:
Under the CCPA, California residents have the right to:
- Access: You have the right to request disclosure of the categories and specific pieces of personal information we collect, use, disclose, and sell (if applicable).
- Deletion: You have the right to request deletion of your personal information.
- Do Not Sell My Personal Information: You have the right to opt out of the sale of your personal information (if applicable).
Exercising Your Rights:
You can exercise your data subject rights or CCPA consumer rights by contacting us at [our contact information]. We will respond to your request within 30 days.
Data Security and Retention
We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We also retain your information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
International Transfers
Your information may be transferred to and processed in countries other than your own, which may have different data protection laws. By using our platform, you consent to the transfer of your information to these countries. However, we will only transfer your information to countries that provide adequate safeguards for your data privacy.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform.
Contact Us
If you have any questions about this Privacy Policy or your data privacy rights, please contact us at [our contact information].
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